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how do I change my profile settings?

to change your profile settings: from any page, click on the settings icon (a small gear) in the upper right click on profilegood to know: you can update your profile photo, name, pronouns, company, job titl

how do I view my current subscription?

at the moment, emailing hello@getempath.com is the best way to get information about your subscription. account management features are coming very soon!

how do I check how many minutes I have left?

your remaining minutes are displayed at the top of every page  if you keep finding yourself running out, you should upgrade. I am all about making your life easier...

when will my minutes refresh?

at the moment, emailing hello@getempath.com is the best way to get information about your subscription. account management features are coming very soon!  refresh day is so exciting, isn’t it? I can’t wait to s

how do I get more minutes if I run out before my subscription renews?

we don’t currently have a way for you to purchase additional minutes. if you keep running out, we suggest upgrading your subscriptiongood to know: we’re already hard at work to bring you bulk minutes in the nea

where can I see my payment history?

at the moment, emailing hello@getempath.com is the best way to get information about your subscription. account management features are coming very soon!

when is my next payment scheduled?

at the moment, emailing hello@getempath.com is the best way to get information about your subscription. account management features are coming very soon!

how do I upgrade my subscription?

so you’re ready to become a master communicator? brilliant choice! to upgrade your subscription: email me, Emma, at hello@getempath.com

how do I downgrade my subscription?

to downgrade your subscription: email me, Emma, at hello@getempath.com and I’ll get you squared away

having trouble logging into my account

uh-oh, that’s no good! you can email me, Emma, at hello@getempath.com and I’ll get it taken care of. (it’s probably Jeff Bezos’ fault somehow, right?)

how do I reset my password?

email hello@getempath.com to have us reset your password. new password management features are coming very soon! password issues can be so frustrating! I always recommend using a password management app to help

how do I change my email address?

at the moment, emailing hello@getempath.com with a picture of a government issued ID, is the best way to change your email address on file. account management features are coming very soon!

how do I cancel my subscription?

at the moment, emailing hello@getempath.com is the best way to get this process started. account management features are coming very soon!good to know: your subscription will remain active until the end of your