welcome to the help center

how can we help?

getting started

FAQs

how do I analyze my first video?

to analyze your first video follow the three easy steps below 1. set up your video communication software to automatically record every call in gallery view (see below for further instructions) 2. copy and past

2 min read

FAQs

how does Empath work?

our artificial intelligence analyzes the action, emotion, and decision states of humans using machine learning, situational and desired outcome context, psychographics, facial , audio and viscera motor expressi

1 min read

account

how do I change my profile settings?

to change your profile settings: from any page, click on the settings icon (a small gear) in the upper right click on profilegood to know: you can update your profile photo, name, pronouns, company, job titl

1 min read

FAQs

how do I upload a video?

to upload a video: visit the sessions page click the +add button, located to the right of the search bar choose your file, title it, and upload away!

1 min read

FAQs

what kind of video files can I upload?

our platform accepts .mp4 files. however (hot tip) as long as the extension on the file name is .mp4 the platform will accept the upload

1 min read

FAQs

how do I search for a session?

to search for a session: visit the sessions page in the top search bar, type in your search term hit enter

1 min read

welcome to the help center

how can we help?

privacy, data & ethics

account

FAQs

features

getting started

FAQs

how do I analyze my first video?

to analyze your first video follow the three easy steps below 1. set up your video communication software to automatically record every call in gallery view (see below for further instructions) 2. copy and past

FAQs

how does Empath work?

our artificial intelligence analyzes the action, emotion, and decision states of humans using machine learning, situational and desired outcome context, psychographics, facial , audio and viscera motor expressi

account

how do I change my profile settings?

to change your profile settings: from any page, click on the settings icon (a small gear) in the upper right click on profilegood to know: you can update your profile photo, name, pronouns, company, job titl

FAQs

how do I upload a video?

to upload a video: visit the sessions page click the +add button, located to the right of the search bar choose your file, title it, and upload away!

FAQs

what kind of video files can I upload?

our platform accepts .mp4 files. however (hot tip) as long as the extension on the file name is .mp4 the platform will accept the upload

FAQs

how do I search for a session?

to search for a session: visit the sessions page in the top search bar, type in your search term hit enter